Brewing Up More Than Just Great Coffee
Join the Steel Cup Community!
At Steel Cup Coffee Roasters, we're all about connecting with our neighbors, sharing the love for great coffee, and supporting our local community.
Whether you’re in New Kensington, Pittsburgh, or the surrounding areas, we believe that building strong relationships with the people around us makes every cup of coffee taste a little bit better.
Check out what’s happening in our neck of the woods, from local events and news to happenings right here at Steel Cup. And don’t forget to explore our FAQs for all your burning coffee questions and dive into our blog for more insights, fun facts, and the latest updates on what’s brewing at Steel Cup!
FAQs
Are you Fair Trade certified?
Yes! We are proudly Fair Trade Certified.
Is your coffee organic?
Yes! Our coffee is USDA Organic Certified by Pennsylvania Certified Organic (PCO), a USDA-accredited certifying agency.
What is an organic coffee bean?
Organic coffee beans are grown without synthetic fertilizers, pesticides, herbicides, or artificial chemicals, ensuring a more natural and sustainable brew.
Where are your beans from?
Multiple growing regions all over the world including – Ethiopia, Indonesia, Mexico, South America and Latin America
How should I choose my coffee?
It all comes down to personal preference! Start by sampling light, medium, and dark roasts. Then, explore different processing methods like natural, honey-processed, or wet-hulled (such as Sumatra). Try coffees from various regions and experiment with brewing methods like drip, pour-over, and French press. Most importantly, choose freshly roasted coffee from a local roaster — and for the best impact, go for fair trade, organic options!
Do you offer decaf?
Yes, a FTO, mountain-water-processed (chemical free) decaf, normally from Honduras or Peru.
How should I store my coffee?
Keep your coffee fresh by storing it in an airtight container in a cool, dry place away from light. Our AirScape canister is the perfect solution!
Can you grind my coffee for me?
Yes, we do have different grind type options – PRESS (coarse for French Press & percolators), DRIP (medium coarse for drip coffee & pourovers), and ESPRESSO (fine for espresso machines, Moka pots, & Aeropress)
How often do you roast?
We roast two to three times a week depending on demand.
What is the ideal water temperature for brewing coffee?
For most brewing methods, aim for a water temperature between 195°F and 205°F to achieve the best flavor extraction.
What is the difference between light, medium and dark roast?
Light Roast:
- Color: Light brown
- Flavor: Retains most of the original flavors of the coffee bean, often described as bright, acidic, and fruity. You can taste the unique characteristics of the coffee’s origin.
- Body: Light body, often referred to as a “clean” cup
- Aroma: Floral and citrusy notes
- Caffeine Content: Higher than darker roasts (though the difference is minimal)
- Roasting Time: Shorter roasting time, beans are not roasted beyond the first crack
Medium Roast:
- Color: Medium brown
- Flavor: Balanced flavor profile, often described as smooth, well-rounded, and slightly sweet. The original flavors of the bean are still present but complemented by more developed roasting flavors.
- Body: Medium body
- Aroma: Nutty, caramel, and chocolatey notes
- Caffeine Content: Slightly lower than light roasts, but still relatively high
- Roasting Time: Roasted to the point just before the second crack
Dark Roast:
- Color: Dark brown to almost black
- Flavor: Bold, rich, and intense with pronounced roasting flavors, often described as smoky, chocolaty, or spicy. The original flavors of the bean are less pronounced, as the roasting process takes over.
- Body: Full body, sometimes oily on the surface
- Aroma: Roasty, sometimes with hints of bitterness
- Caffeine Content: Lower than light and medium roasts, but the difference is not substantial
- Roasting Time: Longer roasting time, beans are roasted past the second crack
Do you serve food at your cafe?
We sure do! Sweet Tillies provides salted caramel baklava and flat croissants. We offer quiche, muffins and cookies (some gluten-free options) from Wildflower Bakery. Common Oven has delicious bagels. We also serve breakfast sandwiches (Friday-Sunday, made in-house) and Power-bites (also made in-house).
Are you hiring?
We hire occasionally and announce openings on our social media. Follow us to stay updated on job opportunities!
Do you ship internationally?
No, we do not.
What is the processing time from when I order to when it ships?
Please allow 3-4 business days.
What is your return policy?
A re-do, credit or refund is most likely granted, if you are dissatisfied with anything we sell.
What if I need to change or cancel my subscription?
No problem! You can manage your subscription anytime from your account page. There, you’ll be able to update your products, pause your subscription, or cancel altogether.
If you’re on one of our legacy subscriptions and need to make changes, just shoot us an email at hello@steelcupcoffee.com. We recommend upgrading to one of our new Coffee Box subscriptions—they’re easier to manage and provide more flexibility.
Need a hand? We’re happy to help—contact us and we’ll get it sorted.
How can I serve Steel Cup Coffee Roasters at my restaurant, store, or café?
Contact us to get started! We’ll provide a wholesale pricing list and coffee menu. You’re welcome to visit our shop to sample coffees or we can ship samples directly to you!
Do you offer wholesale coffee?
Yes! Learn more here.
Events
Feel free to share any exciting events, and we’ll make sure to add them to the mix! Whether you’re stopping by for a cup or just want to see what’s going on, we’re always here and happy to be part of the community. Let’s keep it local, one sip at a time!
Blogs
Sip, Read, Repeat – Dive Into Our Blog!
Stay in the loop with the latest news, coffee tips, and local happenings in our blog. From behind-the-scenes looks at Steel Cup to fun coffee facts, there’s always something brewing!
Moments From the Steel Cup Community
Join the Steel Cup Movement – Connect, Sip, and Support Local!
Stay in the know, get involved, and be part of what makes our community awesome. Let’s brew something great together!
